Terms and Conditions

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Terms and Conditions

 

Welcome to Crazy Crafter. These Terms and Conditions govern your use of our website and your purchase of products from us. By using our website and placing an order, you agree to these terms.

1. General

  • Our website is operated by Crazy Crafter, based in Ireland
  • We reserve the right to update these Terms and Conditions at any time
  • Continued use of the website constitutes acceptance of updated terms

2. Products and Services

  • We sell personalized and handmade gift items including sublimation mugs, acrylic keychains, coasters, door hangers, bookmarks, and photo slates
  • All products are made using designs licensed from various sources
  • Product colors and appearance may vary slightly from website images due to screen settings and the handmade nature of items

3. Ordering Process

  • Orders are confirmed upon receipt of payment
  • We reserve the right to refuse or cancel any order
  • Order processing time is 2-10 business days, which may be extended during busy periods (especially Christmas season) or depending on product complexity and customer responses
  • You will receive order confirmation and shipping notification via email

4. Pricing and Payment

  • All prices are displayed in Euros (EUR) and include VAT where applicable
  • Payment is required at the time of order
  • We accept [list payment methods – cards, PayPal, etc.]
  • We reserve the right to correct pricing errors

5. Product Safety and Age Recommendations

  • Our products are gift items intended for general use
  • Children’s Safety: Products should only be given to children under parental supervision and at the parent’s responsibility
  • Parents and guardians are responsible for assessing product suitability for children
  • Small parts may present choking hazards for young children

6. Materials and Product Care

Sublimation Mugs:

  • Made with sublimation printing on ceramic
  • Care Instructions: Hand washing recommended; dishwasher use may cause fading over time
  • Microwave safe

Acrylic Products (Keychains, Coasters):

  • Made from acrylic/perspex material
  • Warning: Fragile and may break into sharp pieces; handle with care to avoid injury
  • Cleaning: Wipe with soft cloth; clean as you would plastic items
  • Keep away from high heat

Photo Slates:

  • Made from fragile slate material
  • Warning: Handle with care; may break if dropped
  • Cleaning: Wipe gently with soft, dry cloth; avoid harsh chemicals

Door Hangers and Bookmarks:

  • Durable materials for everyday use
  • Keep away from moisture and direct sunlight for longevity

7. Design Licenses and Intellectual Property

  • All designs used on our products are licensed from various sources
  • Designs are protected by copyright and may not be reproduced, downloaded, shared, or transferred
  • Designs may only be used on the physical products purchased from us
  • Unauthorized reproduction or distribution is prohibited

8. Limitation of Liability

  • We are not liable for injuries resulting from misuse of products
  • Customers are responsible for using products safely and according to care instructions
  • We are not liable for damage caused by failure to follow care instructions
  • Our liability is limited to the purchase price of the product

9. Links to Third-Party Websites

  • Our website may contain links to third-party websites
  • We are not responsible for the content, privacy policies, or practices of third-party sites

10. Governing Law

These Terms and Conditions are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of Irish courts.

11. Contact

For questions about these Terms and Conditions, contact us.

 

 

Disclaimer

 

1. General Disclaimer

The information provided on the Crazy Crafter website is for general informational purposes only. While we strive to keep information accurate and up-to-date, we make no warranties or representations about:

  • Completeness, accuracy, or reliability of information
  • Availability of products or services
  • Suitability of products for specific purposes

2. Product Use Disclaimer

  • Products are sold as gift items for general use
  • Children’s Products: Items should only be given to children under parental supervision and responsibility
  • Fragile Items: Acrylic products and photo slates are fragile and may break into sharp pieces; handle with care
  • Care Instructions: Failure to follow product care instructions may result in damage or degradation
  • We are not liable for injuries or damages resulting from misuse or failure to follow safety guidelines

3. Design and Color Variations

  • Product colors may vary from website images due to screen settings and lighting
  • Handmade items may have slight variations
  • We reserve the right to make minor design adjustments while maintaining overall product quality

4. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for damages arising from misuse, accident, or failure to follow instructions

5. External Links

Our website may contain links to external websites. We are not responsible for the content, accuracy, or practices of third-party websites.

6. No Professional Advice

Information on our website does not constitute professional advice. Consult appropriate professionals for specific guidance

 

 

Accessibility Statement

 

At Crazy Crafter, we are committed to making our website accessible to all users, including people with disabilities.

1. Our Commitment

We strive to ensure our website meets or exceeds accessibility standards, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Clear and readable fonts
  • Sufficient color contrast
  • Keyboard navigation support
  • Alternative text for images

2. Ongoing Efforts

We continuously work to improve website accessibility through:

  • Regular accessibility audits
  • User testing and feedback
  • Staff training on accessibility best practices
  • Updates to design and content

3. Known Limitations

While we strive for full accessibility, some limitations may exist:

  • Certain third-party content or plugins may not be fully accessible
  • Some older content may not meet current accessibility standards

We are actively working to address these issues.

4. Feedback

If you encounter accessibility barriers on our website or have suggestions for improvement, please contact us.

We welcome your feedback and will respond within 5 business days.

5. Alternative Access

If you have difficulty accessing any part of our website or wish to place an order via alternative methods, please contact us directly. We are happy to assist.

 

Payment Policy

 

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, Maestro)
  • PayPal (if applicable)
  • Other secure online payment methods

2. Payment Security

  • All payments are processed through secure, PCI-compliant payment gateways
  • We do not store your credit card information on our servers
  • Payment information is encrypted and transmitted securely

3. Payment Processing

  • Payment is required at the time of order
  • Orders are not processed until payment is confirmed
  • You will receive a payment confirmation email

4. Currency

All prices on our website are displayed in Euros (EUR) and include VAT where applicable.

5. Payment Issues

If your payment is declined:

  • Check that your card details are correct
  • Ensure sufficient funds are available
  • Contact your bank or payment provider
  • Try an alternative payment method

If problems persist, contact us.

6. Pricing Errors

In the event of a pricing error:

  • We reserve the right to cancel orders placed at incorrect prices
  • You will be notified and offered the option to purchase at the correct price or receive a full refund

7. Refunds

Refunds are processed according to our Refund and Returns Policy. Please allow 5-10 business days for refunds to appear in your account after processing.

 

ADDITIONAL TERMS FOR CRAZYCRAFTER.IE SERVICES

CrazyCrafter.ie offers three services: wellness relaxation, web design and branding, and handmade creative products.

All services are provided personally by Mariann and her partner, based on experience, care, and attention to quality.

Wellness Relaxation Therapy

What it is: Wellness relaxation therapy is a non-medical, wellness service designed for stress relief, relaxation, and general wellbeing. It is not a substitute for medical treatment, physiotherapy, or clinical intervention.

What it is NOT:

  • Medical treatment or therapy
  • Physical therapy or rehabilitation
  • Treatment for injury or chronic pain
  • Psychological counseling or mental health treatment
  • A replacement for professional healthcare

Important Health Disclaimer:

If you have any of the following, please consult your healthcare provider before booking:

  • Heart or cardiovascular conditions
  • High blood pressure
  • Diabetes
  • Cancer or recent cancer treatment
  • Recent surgery (within 6 weeks)
  • Pregnancy or pregnancy-related concerns
  • Acute injuries or pain
  • Neurological conditions
  • Any other ongoing medical treatment or concern

By booking a relaxation therapy session, you confirm that you have no contraindications and are booking purely for relaxation and wellness purposes.

Responsibility: You use this service at your own risk. CrazyCrafter assumes no liability for any health outcomes, complications, or adverse reactions resulting from relaxation therapy. If you experience any discomfort during or after a session, inform the therapist immediately.

Web Design and Branding Services

What we offer: We create beautiful, functional WordPress websites optimized for mobile devices and basic search engine visibility (SEO). We also provide branding guidance, design concepts, and web strategy advice.

What we do NOT guarantee:

  • Specific search engine rankings or Google placement
  • Traffic increases or business growth
  • Sales or conversion results
  • Protection against competitors or market changes
  • Immunity to search engine algorithm updates

How search results work: Your website’s visibility in Google depends on many factors:

  • Content quality and relevance
  • Competitive landscape in your industry
  • Backlinks and authority
  • User engagement and behavior
  • Search algorithm changes (which Google controls)
  • Your own content updates and marketing efforts

A beautiful, well-designed website is a strong foundation—but it is not a guarantee of business success or search visibility. For serious digital marketing strategy, consider hiring a professional SEO or digital marketing consultant.

Our responsibility: We design, build, and optimize to the best of our ability using current best practices. We do not take responsibility for search rankings, traffic, or business outcomes beyond our control.

Legal, financial, or technical concerns: Web design advice is general and inspirational. It is not legal, financial, or tax advice. For questions about data protection (GDPR), payment processing, business registration, or tax obligations, consult appropriate professionals (lawyer, accountant, data protection officer).

Creative Products and Shop

Handmade and custom products are created using sublimation printing technology. Products are made to order and typically completed within 3–10 business days (or longer for large orders).

Quality: We take care in production and aim for high-quality results. However, slight variations in color, finish, or placement may occur due to the handmade and custom nature of the work. This is normal and expected.

Customization: Custom orders are non-refundable once production has begun. Please review all design details and specifications before confirming your order.

Delivery: Shipping times and costs are provided at checkout. CrazyCrafter is not responsible for delays caused by postal services or customs (for international orders).

Data Privacy and Analytics

CrazyCrafter does NOT use:

  • Google Analytics or similar tracking tools
  • Cookies for behavioral tracking or profiling
  • Advertising networks or remarketing pixels
  • Any form of user surveillance

We only use:

  • Browser console logs (for technical debugging only)
  • Basic server logs (for security and website function)

We believe privacy is important. We do not track you, profile you, or sell your data. When you book a service or make a purchase, that information is handled securely and used only to fulfill your order and communicate with you about your booking or product.

For full privacy details, see our Privacy Policy.

Communication and Booking

All bookings and communications happen through CrazyCrafter’s booking system or email. Mariann’s World (mariannsworld.eu) is a separate information site and has no booking or contact function.

Response times: We aim to respond to inquiries within 1–2 business days. During busy periods, this may take longer.

Limitation of Liability

CrazyCrafter services are provided on an “as-is” basis. We do not warrant:

  • Specific business outcomes or results
  • Freedom from technical issues or downtime
  • Uninterrupted service availability
  • Immunity from search algorithm changes

Liability cap: CrazyCrafter’s liability for any service is limited to the amount you paid for that service.

 

Use of Artificial Intelligence

Some CrazyCrafter content (blog posts, product descriptions, social media, video captions) is created with assistance from AI tools. This includes brainstorming, refining text, translating, and generating visual concepts.

However:

  • All final content is personally reviewed and approved
  • We take full responsibility for everything published
  • AI is a tool—not an independent author or decision-maker
  • We edit or discard suggestions that don’t align with our values or experience

Changes to Terms

CrazyCrafter may update these terms at any time. Continued use constitutes acceptance. For questions, contact through CrazyCrafter’s contact form.