Privacy Policy
At Crazy Crafter, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and purchase our products. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, and delivery address
- Payment Information: Payment card details (processed securely through our payment provider)
- Order Information: Products purchased, order history, and preferences
- Technical Data: IP address, browser type, device information, and cookies
2. How We Use Your Information
Your personal data is used for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and delivery status
- Responding to customer service inquiries
- Improving our website and services
- Complying with legal obligations
- Sending promotional emails (only with your consent)
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with:
- Shipping Providers: To deliver your orders (e.g., An Post, courier services)
- Payment Processors: To process secure payments
- Legal Authorities: When required by law
4. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy.
5. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically 7 years for financial records).
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better browsing experience and understand how our website is used.
2. Types of Cookies We Use
Essential Cookies:
- Required for website functionality
- Enable shopping cart and checkout features
- Cannot be disabled
Performance Cookies:
- Help us understand how visitors use our website
- Collect anonymous data about page visits and navigation
- Used to improve website performance
Functional Cookies:
- Remember your preferences (e.g., language, region)
- Enhance your user experience
Marketing Cookies:
- Track your browsing habits
- Used to display relevant advertisements (if applicable)
- Can be disabled through cookie settings
3. Third-Party Cookies
We may use third-party services that set cookies:
- Google Analytics (website analytics)
- Payment processors (secure payment processing)
- Social media platforms (if social sharing features are enabled)
4. Managing Cookies
You can control and manage cookies through your browser settings:
- Block all cookies
- Accept only certain cookies
- Delete cookies already stored
Note: Disabling essential cookies may affect website functionality and your ability to make purchases.
5. Your Consent
By using our website, you consent to the use of cookies as described in this policy. You can withdraw consent at any time by adjusting your cookie settings.